I normally get an average of 10 calls a day. But over the past 48 hours, my mobile phone did not ring at all. And that's because there was no power in my hands. The Celcom network just went bust.
Apparently, this is the first time in Malaysian history that a service provider went bust for more than a day.
According to Celcom, the high traffic volume which increased by five-fold during the festive period.
"As a result, some of our major network nodes experienced a sudden overloading, causing a loss of signal between the nodes. It is really unfortunate that these nodes, in Kepong, Selangor, and Perda in Seberang Prai, were both affected at the same time," said Celcom (Malaysia) Bhd chief executive officer Datuk Seri Shazalli Ramly.
But I have this question for Shazally: Did you not anticipate heavy call volumes during Hari Raya Aidil Fitri?
Perhaps it slipped Shazally's mind that more than half of the Malaysian population are Muslims and they celebrate Hari Raya Aidil Fitri. Normally, they call or sms their beloved ones to greet them.
My name is Mohd Ashraf Abdullah. I was born and raised in Tampin, Negeri Sembilan. I am a journalist at heart. I served the New Straits Times as a journalist for 17 years, beginning as a cadet reporter in 1988. I was trained to be a political writer. I served the NST in various capacities including as Staff Correspondent of the Kuantan Bureau and London Correspondent. I resigned as News Editor in 2004 to join Golden Hope Plantations Berhad as Deputy General Manager, Group Corporate Affairs. Two years later I was made General Manager, Group Corporate Affairs. When Golden Hope and Kumpulan Guthrie Berhad were merged with Sime Darby Berhad in November 2007, I chose not to accept the offer of employment by the merged entity. I was a scholar of the British Government and possess a Masters Degree in International Studies and Diplomacy from the School of Oriental and African Studies, University of London. I am also a Jefferson's Fellow of the East West Center in Honolulu, Hawaii.